Shamrock Civil is focused on delivering quality outcomes, which satisfy client needs, are within budget, without delay or defect, and exceed client expectations. This is achieved through:

A thorough understanding of our client’s needs and expectations and linking these to quality objectives, which are communicated to project and support teams and inform planning and development;

Understanding the risk associated with our activities and the impact on our stakeholders and the environment, ensuring implementation of effective process controls;

The commitment and professionalism of our people who are empowered through strong leadership to:

  • Utilise smart and well established practices, so they have the freedom to act with responsibility and accountability;
  • Continually improve personal performance and opportunity by openly discussing problems and issues; and
  • Contribute their knowledge and experience to foster creativity and innovation;

Shamrock Civil’s quality management system complies with the requirements of AS/NZS ISO 9001:2015 and is third party certified.

The implementation and monitoring of processes which are effective in achieving predictable results;

The engagement of suppliers and subcontractors who have demonstrated an aligned commitment to quality and integrate their specialised activities into our system of controls;

Strong engagement with our clients to improve the opportunity for feedback,  which is measured and the results are promptly acted upon; and

Our process of continual improvement where we take our lessons learned to refine our systems and grow our knowledge and capabilities.